Frequently Asked Questions
Everything you need to know about our premium menswear and service.
How do I determine my correct shirt size?
We offer a comprehensive Fit Guide that includes instructions on measuring your neck, sleeve length, and chest. Our shirts are available in Classic, Slim, and Extra Slim fits to ensure a tailored look for every body type.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. You can return or exchange any unworn, unwashed items within 90 days of purchase. Please note that monogrammed or custom-tailored items are final sale.
How long does shipping take within the United States?
Standard shipping typically takes 5-7 business days. We also offer Expedited (2-3 business days) and Next Day delivery options for those who need their items sooner.
Does Paul Fredrick offer monogramming services?
Yes, we offer custom monogramming on most of our dress shirts. You can select your preferred font, color, and placement during the product customization process for a small additional fee.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options via PayPal and Apple Pay.
How should I care for my non-iron cotton shirts?
To maintain the crisp, wrinkle-free finish, we recommend machine washing in warm water and tumble drying on medium heat. Remove promptly from the dryer and hang immediately to avoid the need for ironing.
